1. Who I Am

Atelier Sylwia is a luxury crochet bag brand based in Abruzzo, Italy. We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

For any privacy-related questions, please contact us at: ateliersylwia369@gmail.com

We collect the following personal data:

• Name and email address — when you contact us or subscribe to our newsletter

• Name, email, and shipping address — when you place an order

• Payment information — processed securely via PayPal or bank transfer

We do not store payment details on our website.

We use your data to:

• Process and fulfill your orders

• Communicate with you about your enquiry or purchase

• Send you our newsletter (only with your consent)

• Improve our website through analytics

You can subscribe to our newsletter to receive updates about new pieces and collections. You can unsubscribe at any time by clicking the unsubscribe link in any email.

Our website is hosted on Squarespace, which may use cookies and analytics tools to collect anonymous data about website traffic and user behavior. For more information, please refer to Squarespace's Privacy Policy.

We do not sell your personal data. We share data only with:

• PayPal — for payment processing

• Squarespace — our website and newsletter platform

As an EU resident, you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

• Lodge a complaint with the Italian data protection authority (Garante della Privacy)

To exercise your rights, contact us at: ateliersylwia369@gmail.com

We retain your data only as long as necessary to fulfill the purposes described above, or as required by Italian/EU law.